We have fast & under-utilized servers & a direct internet backbone connection via extremely fast 100 MB /S full duplex lines.ĭepending on your location, however, there can be up to 20-30 intermediate networks that connect you to us - each of them is a potential point of an 'occasional' failure. What should I do?Ī: There are a number of reasons why you get disconnected from the game. Or, you may be experiencing a different issue, such as a problem with your internet connectivity. If you try to bypass the firewall and are still unable to play the game, then you may need to try turning off the firewall software (if you are on a home computer). Always connect bypassing it.' This will prevent you from seeing the firewall notification in the future. If that works, then you can set the game software to always bypass your firewall by selecting, 'I am sure that I am behind a firewall. Try bypassing a firewall once.' This will set the game software to connect you to our game server using the same port as your internet browser, which should get through the firewall and allow you to play the game. Try selecting the option that says, 'I might be behind a firewall. If you try to play one of our games and the game software on your computer is unable to connect you to our game server, you will see a blue notification box telling you that you might be behind a firewall. If a company only permits activity for duties they perform and know about, they know they can feel safe keeping the Web ports open. This is accomplished through software installed on the organization's networks. A firewall is a set of policies, which permit some activities and deny others. Q: How can I play all the games if I am behind a firewall?Ī: Many companies and organizations restrict access to outside data using a 'firewall'. Can I log in using a different platform (Apple/Android device)?.

How can I play at multiple tables at the same time?.

After I sign in I just get a blank page, why?.

What does it mean when I get a message that says 'Your session has expired'?.The system always tells me that I've already moved or 'it's not your turn'? What can I do?.I don't know what happened but I can't sign in automatically anymore?.How can I rejoin a tournament if my internet connection got lost?.I am having technical trouble, what do I do?.Why should I clear the cache of my browser?.How can I be sure that my connection to your site is optimal?.Will cordless phones interfere with wireless internet?.If my connection fails, am I kicked out of the game?.How can I play all the games if I am behind a firewall?.

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